OurShopee is currently looking for Experienced Smart Call Center Executive. Preferably with experience in Retail Company as a Call Center Representative/ Agent.
Main Tasks:
- Make Outbound Follow up calls with existing and new customers via Telephone.
- Provide excellent Customer service and handle all calls professionally
- Send SMS reminders to the customers
- Follow-up with the customers
- Achieving targets by taking the Orders
- Managing System
- Achieve Weekly, Monthly Quarterly and Annual target as defined from compan
Required Knowledge:
- Basic computer knowledge, use of Microsoft excel and word
- Customer service skill
- Degree Holder
- Hindi and English speaker
- Essential Experience:
- Previous Call Center Experience